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Frequently Asked Questions

How can we help you?

General

Materials & Construction

Shipping & Delivery

Returns

Warranty

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For the quickest answers to your most common needs, check out our FAQs above.
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Frequently Asked Questions

General

What is your furniture made of?

Where is Wildridge furniture manufactured?

Do your products require assembly?

How do I know which collection is right for me?

Can Wildridge furniture be left outside year-round?

How do I care for my Wildridge furniture?

Do you recommend covering Wildridge furniture?

Is your furniture heavy enough to withstand strong winds?

What colors do you offer?

Materials & Construction

What is HDPE?

What makes your poly lumber different?

Does the material fade over time?

Does Wildridge plastic lumber contain wood?

What type of hardware is used in Wildridge furniture?

Can I paint or stain my furniture?

Can Wildridge material be sanded?

Are cushions mold and mildew resistant?

Shipping & Delivery

How long will it take to ship my order?

Do you ship to Alaska, Hawaii, or internationally?

What happens if my order ships in multiple boxes?

Do I need to be home to accept delivery?

Do you offer liftgate service?

Can I track my shipment?

What should I do if something arrives damaged?

Returns

What is your return policy?

How do I start a return?

Are return shipping costs covered?

How long does it take to process a return?

What if I changed my mind after ordering?

Warranty

What kind of warranty do you offer?

How do I submit a warranty claim?

Still Need Help?

Contact Our Team

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