FAQ
What is HDPE?
High-Density Polyethylene (HDPE) is a durable, eco-friendly material used in our outdoor furniture. It's known for its high strength-to-density ratio, resistance to impacts, weather conditions, and environmental stressors, making it perfect for year-round outdoor use.
Can Wildridge furniture be left outside year-round?
Absolutely! Our furniture is designed to withstand all weather conditions. There is no need to store it indoors during harsh weather.
Does the material fade over time?
Our material is engineered with UV inhibitors and fade-resistant technology to ensure vibrant colors that withstand the sun's rays and maintain their color, year after year.
Is assembly required?
Yes, most of our furniture requires partial assembly. Our products come with easy-to-follow instructions and all necessary hardware. It often takes less than 30 minutes to complete assembly with basic tools.
How do I clean Wildridge furniture?
Our furniture is very low maintenance. To clean your Wildridge furniture, simply use a soft cloth or brush with mild soap and warm water.
Does Wildridge furniture have a warranty?
Yes, our furniture has a 20-year residential and 5-year commercial warranty. Please see our Warranty Policy for more details.
What kind of hardware is used in Wildridge furniture?
Our furniture is constructed with 316 marine-grade quality stainless steel hardware for optimal performance and longevity.
Is Wildridge furniture manufactured in the USA?
Yes, our material and furniture is proudly manufactured in Berlin, Ohio.
How long will it take to ship my order?
Our Quick Ship products ship in 1-2 business days. All other items typically ship within 5-10 business days. If your order includes items with mixed lead times, the entire order will ship at the longer lead time.
What is your return policy?
How do I initiate a return?
Please contact our customer service team at 330-893-4212 or support@wildridge.com to initiate a return.